Allders.com PRIVACY AND DATA PROTECTION
1.
The
Information We Need And How We Use it:
When
you order with us, we ask for information such as your name, e-mail address and
credit and debit card details. A contact
telephone number may also be required so that we may contact you urgently if
there is a problem with your order. All
this is necessary to process your request or notify you of acceptance of your
order.
2.
Safety
And Security Of Your Information
2.1 Our
site uses secure server software to protect your information whenever you place
an order or access your account information.
This software encrypts all information you input before it is sent to us
to minimise the risk of this being intercepted before it is received by us. We also follow a tight security procedure as
required under UK Data Protection Legislation (the Data Protection Act 1998) to
protect the information that we store about you from unauthorised access.
2.2 All
payment transactions will be processed on our behalf by RBS World Pay. This means that your credit/debit card
details are provided directly to RBS World Pay and are never revealed to
us. RBS World Pay operate a secure
server to process your payment details.
RBS World Pay encrypts your credit/debit card information and authorise
payment.
2.3 We recommend that
you do not communicate your payment card details to anyone, including us, by e-mail. We cannot be responsible for any losses you
may incur in transmitting information to us by internet link or by e-mail. Any such loss shall be entirely your
responsibility.
3.
Contacting Us By Telephone
For
the purposes of staff training and to ensure we offer excellent customer
service, calls to us may be recorded and monitored.
4.
Internal Confidentiality Within ALLDERS
Within
Allders, we protect your privacy in the following ways:
·
Access to Customer account information is limited to those who
need access for the performance of their job.
·
We use full login and password controls on our sales control
system.
Confidentiality
and database access controls are reviewed periodically and updated as required
to further protect your personal data.
5.
Consent
All
the information we collect via our website or through correspondence with you
may be used for the following purposes:
·
Dealing with orders and accounts
·
Research
·
Process payments, credit reference checking and fraud detection
Any
changes to our privacy policy will be posted on this site so that you may
ensure that you are fully informed of your rights and can notify us of any
changes to your preferences.
6.
Your Rights
If
for any reason, you are unsure about the personal and account information we
are holding in your name, please contact our Customer
Service Advisor by e-mail at onlinesales@allders.com, or
phone us on 020 8603 7654. They will happily review your file and update
the records if required.
7.
Marketing
Information
If you wish
to change your existing preferences for receiving marketing information from
ALLDERS or any carefully selected third parties whose products we think may be
of interest to you please see below for further details:
·
From
time to time Allders may send you information on products or services in store;
please e-mail if you don’t want to receive this information.
·
From
time to time Allders may give your information to relevant third parties,
please e-mail if you don’t want to receive this information.
·
You
may receive offers from companies whose products we think may interest you,
please e-mail if you don’t want to receive this information.
·
You
may receive any mailings from Allders; please e-mail if you don’t want to
receive any further information. However,
if you do not wish to receive any further e-mails from Allders please remember
that if you unsubscribe we will not be able to send you special e-mail offers
and sale details before anyone else
8.
Under 18 Rule
We do not and will
not knowingly collect information from any person under the age of 18. If
you are under the age of 18, you must not use this Website or submit any
personal data to us.
